In large cities, Artificial Intelligence has become a fundamental ally in solving complex management problems, significantly improving the quality of urban life. According to the United Nations, by 2050, 70% of the world's population will be concentrated in urban areas.
This has driven the evolution of Smart Cities, which by 2032 will see an Artificial Intelligence application market estimated at $6.5 billion, according to a study by Guidehouse Insights.
Smart Cities integrate cutting-edge technologies such as the Internet of Things (IoT) and big data analysis to optimize resource usage. Thanks to the use of big data and advanced algorithms, Artificial Intelligence can identify patterns and formulate predictions on future scenarios, explicitly aiming to improve the well-being and quality of urban life.
Leading cities like Amsterdam, are adopting these technologies, developing digital twins that represent a virtual replica of the city. These digital twins allow accurate simulations of different urban scenarios, improving operational efficiency and promoting sustainability. Amsterdam has optimized the city's energy system, enabling more efficient and sustainable management of urban energy resources thanks to this advanced technology.
In what other ways can AI be employed to improve life in big cities?
Improvement of public services: by integrating artificial intelligence (AI) into systems and mobile applications, cities can optimize the delivery of public services, ensuring efficiency and personalization for their citizens. AI-based chatbots are capable of providing real-time assistance and useful information on public transportation, allowing citizens to plan their journeys efficiently. They can also offer personalized suggestions on cultural events, exhibitions, and activities in the city, thus enhancing the overall experience of residents.Â
An innovative service like Avatar Customer Care, powered by Generative AI, can offer an even more immersive and personalized experience through interaction with an avatar behind which a specialized agent provides tailored assistance, offering real-time suggestions and advice. This visually engaging mode of interaction enriches and improves the overall user experience.
Traffic management: AI can analyze vast amounts of data from surveillance cameras and GPS devices to optimize traffic flow. Through advanced route planning algorithms and real-time congestion reporting, AI can reduce travel times and improve road safety.
Pollution reduction:Â using AI-based predictive models, it's possible to forecast levels of air pollution and identify at-risk areas. This allows for preemptive measures, such as limiting traffic in critical zones or improving management of industrial emissions, to reduce the impact of pollution on the environment and public health.
Waste management: through analysis of data collected from sensors installed on trash bins, AI can optimize waste collection operations by identifying the fullest containers and planning efficient routes for garbage trucks, thereby reducing operational costs and keeping city streets clean.
Smart Cities represent a new paradigm of urban governance that harnesses Artificial Intelligence and other technologies to transform cities into smarter, more resilient, and well-being-oriented places for their inhabitants. With the constant increase in urban population, the adoption of smart solutions becomes increasingly crucial to ensure livable and sustainable cities for future generations.